These policies have been carefully created to ensure a safe, well-organised and beautifully delivered experience for every guest. By confirming your booking, you acknowledge and agree to the terms below.
Final guest numbers must be confirmed at least 14 days before your event. Once confirmed, the final balance will be based on that number.
Please note:
Our venue can accommodate a maximum of 20 children, including the celebrant. This limit is in place for comfort, safety and quality of experience.
Frills & Fun parties are designed for children aged 4–15 years. Younger children are welcome, provided they can participate independently and safely in all activities.
To maintain a calm and enjoyable atmosphere:
The parent or guardian of the birthday child must remain at the venue for the full duration.
Your party will begin promptly at the scheduled time.
To protect the quality of your celebration:
A £100 non-refundable deposit is required to secure your booking. This deposit is non-refundable and non-transferable under all circumstances. Remaining payment is due once final numbers are confirmed.
All existing polish — including gel, acrylic, builder gel or layered varnish — must be removed prior to the party.
We do not offer removal services, and no refunds will be issued if we are unable to paint nails due to existing polish.
To maintain hygiene and safety standards, we do not allow outside food or drinks to be brought into the venue.
Exceptions:
All catering and refreshments must be arranged through Frills & Fun.
Cakes are welcome for the birthday song and photos only.
Please note:
A parent or guardian must accompany children to the toilet as needed. Our team cannot supervise bathroom visits.
All attending guests must have a completed consent form submitted no later than 7 days before the party.
Guests without a completed form may be refused entry.
All allergies or dietary needs must be disclosed before the event. We cannot accommodate dietary requirements disclosed on the day. In cases where we cannot safely cater for a child, you may provide their suitable alternative item(s).
We love capturing special moments and occasionally sharing them on our social media pages.
If you prefer not to have photos of your event shared, please inform us in advance and we will respect your wishes.
Our venue is already beautifully styled.
To maintain our décor and safety standards:
Please notify us of any known product sensitivities at the start of your event.
We can provide ingredient information and use suitable alternatives where possible.
All products used are selected with care and adapted to suit each age group.
All furniture, décor and equipment remain the property of Frills & Fun.
Any damage caused during your event will be the responsibility of the client, and repair or replacement costs may apply.
We ask that all guests treat the venue with respect and care.
By booking with Frills & Fun, you agree to these policies.
We appreciate your cooperation and look forward to delivering a beautifully curated celebration for your child.
